Create your account and sign in
An Aleva account is always created by invitation.
i
There is no self-registration and no forgotten-password link. If you cannot sign in, contact your company administrator, who can send you a new link.
The three ways to receive an account
| Situation | Who triggers it | What you receive |
|---|---|---|
| You are invited to a project | A project member | A link showing the project, asking for your name and a password |
| Your company adds you | The company administrator | An activation link, sent even if you had no account yet |
| Initial setup | An Aleva administrator | A setup link, valid for seven days |
First sign-in
1
Open the link you received
The link is personal and works only once.
2
Fill in your details
Depending on the invitation: your full name, then a password of at least eight characters, to be confirmed.
3
Sign in
Once the account exists, you sign in with your email address and that password.
Expired or already used link
A setup link is valid for seven days. After that, the page says so and a new link must be requested from the administrator. An already used link shows the same message: if your account already exists, simply sign in from the home page.
Changing your password
From your profile, section Change password. You are asked for the current password, then the new one, at least eight characters long.
Your sessions
The Settings page lists the devices connected to your account, with the current session marked. You can close a session opened elsewhere.
What you cannot change yourself
Email address, role and company are managed by your company administrator. Full name and password remain editable from your profile.